The Seal of Africa ratings

The Seal of Africa evaluation includes the following areas:

• To be tidy
• Extremely well-tended; excellent quality signage

• Tidy & attractive
• Areas very well maintained
• With special features (formal garden, heated pool; gazebo etc)

• Off-street parking
• Designated bays
• Extra lighting
• Security guard on duty
• Designated bays etc.

• All items medium to good quality
• All necessary items in place (bed; chair; table; full length mirror), curtains/blinds
• Excellent attention to detail
• Décor; furniture quality e.g. full curtains with block-out lining; flat screen TV & extra electronic equipment e.g. DVD machine
• Beds & linen – 300 percale linen
• Heating/cooling systems in place, temperature control, preferably air conditioners
• Lights on dimmer switches
• Satellite TV; extra accessories (magazines; snacks etc)

• Decor; fixtures & fittings; lighting, good, excellent, or outstanding quality
• Towels & bathmats neatly displayed; good quality, large range, thick & snag-free
• Spacious, plenty high quality guest amenities (soaps; shampoo; conditioner; moisturiser; shower cap etc)

• Lounge
• Reception
• Meeting Rooms

• Standard domestic style
• Excellent quality – great attention to detail
• Outstanding quality – great attention to detail; valuable artwork; objet’s d’art

• Medium to high quality
• Excellent
• Outstanding

• Clean, no dirty marks
• High-quality carpets, tiles etc.

• Welcoming; comfortable
• Excellent lighting with dimmer switches; special lamps, Lighting & overall ambiance.

• Decor as per public areas
• Table settings: domestic high-quality cutlery & crockery acceptable, excellent quality cutlery & crockery; attractive setting (flowers etc.)

• Continental or limited range of English Breakfast – all ingredients of good quality
• Can be plated or buffet; must include large range of high-quality ingredients with some special items
• High-quality plated or buffet; must include large range of high-quality ingredients with special items to order; selection of teas & coffees

• Staff well dressed; friendly & efficient
• Staff have excellent demeanour; well dressed (preferably uniforms)
• Staff have excellent demeanour; dressed in bespoke uniforms
• Check-in / check-out efficiently handled